Return/Exchange Policy

Need a different size? Prefer a different color? No problem! We offer exchanges within 30-days of order ship date. Exchanged items must be in like new condition: Unwashed, Unworn, and Unused.

To initiate an exchange, please contact us at 971.279.2787 or email info@hellofromportland.net to describe issue and check that your desired item/size/color is in stock.

Pack up your items to exchange and ship them to:

Hello From Portland
ATTN: Webstore Exchanges
514 NW Couch St.
Portland, OR 97209

Once we receive your items and verify their condition, we'll contact you to collect shipping costs for shipment of exchange items back out to you. New items will ship in 1-3 business days. 

Thank you so much for shopping with us and supporting our small business!